1 hour ticket response
We are dedicated to offering a prompt and proper response to every tech support ticket submitted by a user. Our practiced customer care team members will review your situation and will offer you the most efficient option. We offer a 1–hour response time guarantee for all helpdesk tickets. As a matter of fact, our average response time has proved to be twenty minutes.
A Top–Notch Help Desk Support Service
We’ve got a team of web hosting support professionals who are eager to respond to all your requests anytime you require support. The vast majority of our client support team members have many years of experience in the Linux cloud website hosting plans arena, which means that you can constantly rely on fast and comprehensive answers to your requests.
An Intuitive Help Center
Integrated into the Online Control Panel is an easy–to–navigate Help section, which offers a variety of sources of information. You can search through a regularly updated knowledgebase offering web hosting account administration articles and website management articles, check out the step–by–step video tutorials or consult the F.A.Q. repository.
