Support Channels

  • 1 hour ticket response time

  • An Easy–to–Navigate Help Section

  • You’ll find nearly all the answers to your questions in the intuitive Help Center integrated into our Online Control Panel. It boasts a comprehensive knowledge base with frequently asked questions and exhaustive help articles prepared by our competent technical support team.

  • Top quality support service

  • Educational Video Clips

  • For people who’d like to learn how to deal with a common problem by watching a how–to video, we’ve added a selection of video tutorials to our Online Control Panel. All the instructional video clips are brief and simple to grasp. They offer step–by–step presentations of various website management techniques.

  • Intuitive help center

  • A One–Hour Response Guarantee

  • With all our semi–dedicated servers, we offer a round–the–clock help desk service with a 60–minute ticket response time guarantee. Our team of experienced technical support engineers will be online for you to respond to all the inquiries that you might possibly have. During off–peak times, an answer will be supplied in even less than 20 minutes.