Installation and Troubleshooting in VPS Servers
The upgrade is available with all VPS server packages we offer and you are able to add it either during the signup or anytime later via your billing CP. It includes one hour of custom work on your server, so our admins can easily assist you with software installation or setup. They can furthermore troubleshoot any piece of software that you have already installed in case it doesn't work, so you'll not have to waste time to discover what is wrong since they can assist you in a very quick and expert way. Because this is a one-time upgrade, you could get it only when you need it and if a given task takes less time, the remaining minutes will be available for the future and won't be reset in the end of the month. This upgrade is useful if you cannot do something yourself or when you have our Managed Services upgrade, but the half an hour of custom work it includes aren't enough for a particular task.
Installation and Troubleshooting in Dedicated Servers
If you need our upgrade for any reason, you can add it to your dedicated server with a few clicks through the billing Control Panel or if you need some custom work on the server as soon as it's put in place, you can acquire the upgrade during the signup process and let us know what do you require to be performed, so everything will be ready once your web server is up and running. Sixty minutes of custom work are included to your account each time you obtain the upgrade, so you can employ this service as often as you require. If some task requires less time to be completed, you won't lose the remaining minutes and they'll be available for future tasks. Our upgrade will enable you to concentrate on building and promoting your websites without spending time on maintaining the dedicated web server or the software installed on it. You may take full advantage of it if you also use our Managed Services upgrade, but the 30 minutes it provides are not enough to perform all of tasks which you require.